The voluntary recall is limited only to 11/30/13 and 11/13 expiration dates.
Below is an official release along with a few action steps for product procurement and reimbursement.
Please pull all affected SKUs from store shelves. Destroy the product, but retain the packaging and all UPCs. Please contact any bird customers that could have possibly fed this product and request that they adhere to your respective return policy. Email your distributor and give your store name, location and quantities of items pulled, and returned, by SKU.
Stay tuned for a follow up email with details on how to obtain credit for replacement product. If you have any additional questions, please contact your ZuPreem sales representative.
Contact:
Consumer:
ZuPreem
1-800-345-4767
FOR IMMEDIATE RELEASE – September 29, 2012 – ZuPreem®, under parent company Premium Nutritional Products, Inc. is voluntarily recalling the 11/30/13 and the 11/13 expiration date codes of ZuPreem Medium/Large and Large FruitBlend™ With Natural Fruit Flavors maintenance formula bird foods. This voluntary recall is being initiated because two lots may contain calcium levels higher than the recommended level.
The voluntary recall is limited only to 11/30/13 and 11/13 expiration dates.
Consumers are advised to review the backside of packaging for the “Use By” or “Best By” (expiration date) to determine if the product has been affected by this voluntary recall. All ZuPreem channels, including distributors and retailers, have been notified of the voluntary recall. Each partner has been asked to immediately remove these products from store shelves.
The two voluntarily recalled lots are 598405052 and 598405072. The lot and expiration dates by sku, are listed below:
This voluntary recall has been activated due to elevated calcium levels. The calcium was inadvertently introduced into these lot codes during the manufacturing process.
“Premium Nutritional Products is a family company that prides itself on over 40 years of safety, tradition and excellence in the pet-nutrition industry,” said David Morris, President. “On behalf of ZuPreem, we apologize for any inconvenience this recall has caused bird owners and their birds. We are working with our industry partners to resolve all related issues as quickly as possible.”
Customers who purchased these products should review the ““Use By” or “Best By” (expiration date) to see if they fall within the voluntarily recalled product expiration dates and Lot Codes. If your product falls within these expiration dates and Lot Codes discontinue feeding this product. Return the product to your retail location where the product was purchased for reimbursement or replacement.
Additionally, consumers may contact the ZuPreem Customer Service line at 1-800-345-4767 where company representatives are responding to inquiries regarding any issues relevant to this voluntary recall. Pet owners also may visit the ZuPreem website – http://www.zupreem.com/fruitblendvoluntaryrecall – for more information.
מישו התייחס להודעה הזאתי? הבנתי שהחברה הודיעה שצריך לאסוף את הכופתיות כי הם מכילות עודף סידן שזה מאוד מסוכן לתוכים
